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frequently asked questions

1. how much does a typical website cost?

It is hard to give an exact price because every website is different and the requirements to develop it are different. When we design and develop a website we also include basic SEO, directory listings, social media, and photography for no additional cost. Contact us today to get a quote based on your specific needs.

2. do you require the full payment up-front?

No. We ask first time clients to pay 50% up-front. The other 50% is due upon completion of the project. Existing clients have the option to give us payments or to pay everything at the end of the project.

3. how long will it take for my website to be designed?

It depends on the website. If needed we could create a website in one week, but the average and recommended is between four and eight weeks.

4. do you have a "minimum" project size?

No. We can assist you with something simple as the design of a business card to the entire rebranding of your company.

5. do you redesign existing websites?

Yes. If you do not want a new design, we can work with what you have and give it some improvements to the look or navigation. We can also just maintain it.

6. once the site is complete, can I make changes and updates to it myself?

Yes. If the website was created with a WCMS, you can make updates without html knowing. If the website was not developed with a CMS, you could make changes using Adobe Dreamweaver or a similar editor. We could train you to do basic updates. We recommend leaving advanced updates to an expert.

7. will my website be cross-browser compatible?

Yes. When we create a website we make sure it is compatible to all browsers and that it looks good in tables and smartphones.

8. once my website is completed, what aftersales service do you offer?

The main one is web maintenance. If you do not have the knowledge or time to do updates, we can do that for an hourly or monthly fee. The other one is advanced SEO. We offer basic SEO for no additional cost when we built your website, but we could also offer you advanced SEO to make sure your website appears in the first search engine results. Assistance and advice with Internet marketing and social media marketing are also other additional services we offer.

9. what products do you use to develop websites?

We use Adobe Dreamweaver to create website. We also use CMS (Content Management System) like Drupal, WordPress, and similar systems.

10. i have been in business for many years without a website, why should I have one?

For many reasons. A website is no longer a luxury but a necessity. In this competitive market, a website is no longer enough. If you have a successful business without a website, you could be doing even better if you had one. Having a website will not affect you in any way, in the contrary, it will only be positive to your business (assuming it was done by a professional).

We invite you to read a post in our blog about this topic titled "Reasons why all organizations should have a website."

11. what is search engine optimization (SEO)?

Search engine optimization (SEO) is the process of improving the visibility of a website in search engines like Google, Yahoo, and Bing via the "organic" or un-paid search results. In general, the higher ranked on the search results page and the more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. In other words, SEO is the process that allows your website to appear in search engine results.

To learn more about SEO read a post in our blog titled "10 Common Questions About Search Engine Optimization."

12. what is WCMS (web content management system)?

A WCMS (web content management system) is a software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of html or web programming languages to create and manage website content with relative ease.

13. which graphic software do you use?

We mainly use Adobe's Creative Suite, which includes, Photoshop, Illustrator, InDesign, and Flash.

14. what types of payment do you accept?

Checks, cash, and paypal are our preferred method of payment.

15. in which format will I receive my artwork?

In whatever format you prefer. For example, if we design a logo for you, we will give you copies in eps, ai, pdf, jpg, and gif. We always give an editable version (original file) and a non-editable file. We can also give you versions in cmyk colors (good for print) or rgb colors (good for web).

16. who owns the graphics after they are created?

The client owns the rights of whatever we produce. We only ask for the right to display it in our portfolio.

17. how does your design process work?

We invite you to read our process page to learn more about how we work.

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Meet our Clients
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